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AI & Data Analytics for E-Commerce & Retail

AI that ships.

The demand forecasts, recommendation engines, and ops automations big retail runs on, shipped into stores doing $1M–$20M in 4–12 weeks. No decks. No pilots.

Free assessment. No commitment. Honest about fit.

Demand Forecasting, Recommendation Engines, Reconciliation Automation, GenAI Support Agents, Dynamic Pricing, Returns Prediction, Data Pipelines, Inventory Sync

Proof in numbers

Sellers on HappySellers
250+

Sellers on HappySellers

our live AI lab, real GMV

Years in retail AI
15+

Years in retail AI

inside Kohl's and Sears

To first production result
4 wks

To first production result

or the milestone is free

Revenue sweet spot
$1M–$20M

Revenue sweet spot

the brands we serve best

Founder's background & community

Kohl's

Founder shipped here

Sears

Founder shipped here

WORLDEF

Exhibited here

HappySellers

We built this

Live from production

What an engagement looks like when it ships

No slide decks at the end — a system in production, measured against the numbers we agreed on in week one. These are representative milestones from typical engagements.

  • First working result in 4 weeks — or the milestone is free.

  • Measured on business metrics — stockouts, AOV, hours saved — not model accuracy.

  • You own the code, the models, and the data pipelines when we're done.

See the playbooks behind these deploys

Representative milestones from a typical engagement.

The process

From first call to live AI, week by week

No discovery phases that never end. Every step below has a date and a deliverable.

Week 0

The fit call

30 minutes. We tell you honestly whether AI is worth it for your store right now, and which use case pays back first. If it's not a fit, we say so on the call.

Weeks 1–4

AI Fit Sprint

We map your data, score the highest-ROI use cases, and hand you a prioritised implementation roadmap with owners and dates. Not a deck. A plan.

Week 4 Live in production

First milestone ships

Working AI in your production stack. A forecast feeding your purchase orders, a reconciliation run posting to your books. If it doesn't ship, you don't pay for it.

Weeks 5–12

Scale milestones

We ship the next use cases sprint by sprint. Every milestone has a defined deliverable and a metric it has to move. Ship-or-don't-bill, every time.

Beyond

Embedded retainer

We stay in. Monitoring, retraining, expanding to new use cases. A senior AI engineer on call, without the full-time hire.

The transformation

Move your cursor. Watch your ops transform.

The left of your screen is every Monday morning right now. Under the lens is the same store, 12 weeks after we start.

Why us

Why TwoDots

Four structural reasons the work actually ships.

Retail DNA

15+ years inside Kohl's and Sears building the AI you're trying to buy. We speak operator, not slides.

HappySellers Live Lab

250+ online sellers on our own platform. Every technique we recommend has been tested on real GMV first.

Ship-or-don't-bill

Each milestone has a defined deliverable. If it doesn't ship, you don't pay for it. No ambiguity.

AI-native delivery

We don't place consultants. We ship production AI: owned, documented, observable. Every engagement ends with working software in your stack, not a strategy deck.

The difference

Why teams pick TwoDots over a consultancy

AI consulting is crowded. AI implementation isn't. Here is what that difference looks like in practice.

A typical AI consultancy

Working with TwoDots

A 60-page strategy deck

Working software in your production stack

Recommendations lifted from research reports

Techniques tested on 250+ live sellers first

Billable hours, open-ended scope

Ship-or-don't-bill milestones

Junior analysts behind a senior partner

A founder who shipped AI at Kohl's and Sears

Quarters before anything goes live

First production result in 4 weeks

A note from the founder

A note from the founder

I spent 15 years building the AI big retail runs on. Recommendation engines at Kohl's. Holiday war rooms at Sears. Systems that decided what 20 million shoppers saw on the busiest shopping days of the year.

Here's what those years taught me: the technology was never the hard part. Getting it into production was. Big retailers solved that with eight-figure budgets and armies of engineers. You shouldn't need either.

TwoDots takes the playbook big retail already paid for and ships it into stores doing $1M–$20M, in weeks, at prices that read like SaaS. If a milestone doesn't ship, you don't pay for it. That's the whole pitch.

Sunil Kumar, founder of TwoDots

Sunil Kumar

Founder, TwoDots

Common questions

Before you book a call

How long does it take to implement AI for my Shopify store?

Most implementations deliver a first production result in 4 weeks. A full demand forecasting or recommendation engine build runs 8–12 weeks end to end. We structure work in milestones so you see progress every sprint.

What does AI implementation for e-commerce actually cost?

An AI Fit Sprint starts at $5K and delivers a prioritised roadmap. Implementation retainers run $8K–$20K per month depending on scope. We publish ranges openly. Book a 30-minute call for a specific number against your use case.

Do I need a data team to work with TwoDots?

No. We work with the data you already have: Shopify exports, Klaviyo events, warehouse CSVs. We build the data pipeline as part of the engagement.

What makes TwoDots different from an AI agency?

We don't produce deliverables. We ship working software into your production stack. Our founder built recommendation engines at Kohl's. We run HappySellers, a live platform with 250+ sellers, so every technique is tested on real GMV before we recommend it.

Is TwoDots right for my size of business?

Our sweet spot is online sellers doing $1M to $20M in annual revenue: large enough to have real data, small enough that enterprise AI vendors won't return your call. If you're outside that range, book a call and we'll tell you honestly.

Your move

Let's ship.

Book a free AI fit call. We'll tell you exactly which AI use case is worth pursuing first, and whether TwoDots is the right partner for it.

Free assessment. No commitment. Honest about fit.

The Retail AI Implementation Weekly

Practical AI implementation for e-commerce operators. No hype.