Skip to content

AI Implementation · 4–12 Weeks

Production AI for your ecommerce stack — scoped, built, and shipped in 4–12 weeks.

We scope one milestone before work starts: a specific deliverable, a date, and a fixed price. Miss the committed milestone? You pay nothing for it. Custom AI development on your stack — not a SaaS tool you subscribe to forever, not a prototype that never ships. Working AI in your production environment, owned entirely by you.

4 wks to first result Working AI in your stack, not a prototype
4–12 weeks total Milestone-based delivery, scoped before we start
Ship or don't bill Miss a committed milestone? You don't pay for it
Built by former Kohl's & Sears AI engineers Milestone-based — not time and materials Production-grade: observable, documented, yours Ecommerce and retail only

Who It's For

Past "should we do AI?" — here's who this is built for

AI Implementation is for ecommerce businesses doing $1M–$20M who are in the "how do we actually ship it?" stage — not the research stage.

  • You've done the AI Fit Sprint and have a roadmap

    You know what to build and why. Now you need someone to build it — with a clear scope, a committed timeline, and a guarantee attached.

  • You know the problem you need to solve

    Stockouts, messy reconciliation, poor recommendations — you don't need a discovery phase. You need someone who has built this before to build it for you.

  • You've been promised AI and got a prototype

    A vendor shipped a notebook or a demo. It works in isolation but isn't connected to anything real. You need production code — integrated, monitored, and maintained.

  • You're tired of paying for hours, not outcomes

    Time-and-materials contracts protect the agency, not you. You want a milestone: a specific thing, by a specific date, for a specific cost.

How It Works

How AI implementation works — from scope to production

Every engagement follows the same structure. The scope changes. The process doesn't.

1

Before we start

Scope and commit

We define one milestone together: a specific deliverable, a specific date, a fixed price. We write down exactly what 'done' looks like before any code is written. No scope creep is possible because scope is locked before work begins.

Milestone agreement
2

Weeks 1–2

Data and integration

We connect to your stack — Shopify, Amazon, your warehouse, your data warehouse. We validate data quality and set up the infrastructure the model will run on. If data gaps surface, we flag them immediately rather than discovering them in week 8.

Live data pipeline
3

Weeks 3–4

First working result

The first version of the AI is running in your environment. Not a prototype — a working system connected to real data, producing real outputs you can act on. You review it, approve it, and we move to refinement.

Working AI in production
4

Weeks 5–12

Refine and hand over

We tune the model on your data, connect it to downstream systems, and write the runbook. By the end you own the code, the model weights, and the documentation needed to operate it without us.

Documented, owned, production system

What We Build

Ecommerce AI implementations we've shipped to production

We work in one vertical — ecommerce and retail. Every implementation we take on is something we've built, tuned, and put into production before.

Inventory forecasting

Typically reduces stockouts 30–50% and cuts excess inventory spend 20–30%. Works natively with Shopify and WooCommerce — no custom extraction layer needed. Built on your data, not a generic demand model.

Recommendation engine

Lifts AOV 15–30% and repeat purchase rate. Trained on your transaction history and product catalogue, not a generic collaborative filtering model.

Reconciliation automation

Automated payment matching across Shopify, Stripe, Amazon, and QuickBooks. Monthly close time cut from days to hours.

Returns prediction

Flags high-risk orders before they ship. Reduces reverse logistics cost 15–25% without degrading customer experience.

Dynamic pricing

Real-time price adjustments across your catalogue based on demand signals, competitor data, and inventory levels — without manual intervention.

Custom use case

Have a specific operational problem? If it can be solved with data, we scope it, size the ROI, and build it as a milestone.

Results

What clients shipped — and what changed

Each of these shipped as a single milestone — scoped, built, and handed over in under 12 weeks. Anonymised, but the structure is the same every time: one deliverable, one outcome, owned by the client.

Inventory forecasting

Inventory forecasting model live in 7 weeks. Stockout rate dropped from 18% to 11% in the first 90 days.

Fashion retailer · $8M revenue

Reconciliation automation

Reconciliation automation across Shopify and Amazon. Monthly close time cut from 3 days to under 4 hours.

Home goods brand · $12M revenue

Recommendation engine

Recommendation engine shipped in 6 weeks. AOV increased 22% within 60 days of launch.

Apparel DTC · $5M revenue

Why Milestone-Based

Why milestone-based instead of time-and-materials

Every other way of buying AI development shifts risk onto you. Milestone-based flips that.

Traditional agency (T&M)

Protects the agency

You pay for hours regardless of outcome. If it takes longer than scoped, you pay more. If it doesn't work, you've still paid.

SaaS AI tool

Protects the vendor

A generic model trained on other businesses' data, not yours. You log in to their dashboard forever and pay monthly whether it works or not.

In-house hire

Protects no one

3–6 months to hire, 6–12 months to productive output on your specific data stack. High burn rate before you see anything working.

TwoDots milestone

Protects you

One deliverable, one date, one fixed price — agreed before work starts. Miss the milestone? You pay nothing for it. You own everything we build.

The Guarantee

Ship or don't bill. No caveats.

Every milestone is a written commitment. If it's missed — no partial billing, no "we got close." That milestone is free. The next one only starts after you've approved the previous result.

Most AI projects fail before reaching production because scope isn't defined upfront. Scope is locked before work begins here — not after the budget is spent. The team behind this spent 15+ years shipping AI at Kohl's and Sears, where undefined scope meant failed rollouts at scale.

  • Every milestone has a named deliverable, a date, and a price — agreed in writing before work starts.
  • If we miss the committed milestone — no partial billing, no 'we got close.' That milestone is free.
  • Example: if we commit to 'inventory forecasting model live in Snowflake by March 14,' and we miss it, you owe nothing for that milestone.
  • You own everything we build: the code, the model weights, the documentation, and the runbook to operate it.

What You Need to Bring

What you need before we start

Most clients worry their data isn't clean enough or their stack isn't ready. Here's what a typical engagement actually requires — it's less than you think.

Data access

Read access to your Shopify, warehouse, or data platform. We work in your environment — not ours.

2–4 hours in week 1

Stakeholder time to walk us through your ops, define success, and approve the data we're working with.

A clear operational problem

You don't need a technical spec. 'We're losing revenue to stockouts' is enough to scope a milestone.

Existing infrastructure

We build on your cloud (AWS, GCP, or Azure). You don't need to buy new tooling — we use what you have.

Common questions

Common questions about AI implementation

How long does AI implementation take for an ecommerce business?

Most ecommerce AI implementations run 4–12 weeks end-to-end, depending on data complexity and integration count. A single-model Shopify inventory forecasting build typically takes 6–8 weeks. A multi-system recommendation engine across Shopify, a data warehouse, and an email platform takes 10–12 weeks. The first working result is always in week 4 or earlier — you're not waiting until week 12 to see anything. Scope is fixed before we start, so the timeline is firm, not an estimate.

What's the difference between a milestone and a project?

A milestone is one specific, verifiable deliverable with a date and a fixed cost. A project is a series of milestones. We always start with a single milestone — you decide after seeing the first working result whether to continue. This structure means your risk is capped at one milestone at a time, not an open-ended engagement.

How much does AI implementation cost for ecommerce?

Engagements typically run between $12,000 and $60,000 per milestone, depending on data complexity, the number of integrations, and the type of model. A single Shopify inventory forecasting implementation is toward the lower end. A multi-system recommendation engine across Shopify, a data warehouse, and an email platform is toward the higher end. We price by milestone, not by hour — you know the exact cost before work starts. Book a call for a specific number based on your use case.

What data do I need before starting AI implementation?

We assess data readiness before committing to a milestone, so you don't need to have everything perfect upfront. For inventory forecasting, you typically need 12–24 months of order history and current stock levels. For recommendations, transaction history and product catalogue data. For reconciliation, transaction exports from your payment processors. If there are gaps, we either fix them as part of scope or recommend a separate data infrastructure engagement first. We'll tell you exactly what you need on the first call.

Do I need to have done the AI Fit Sprint first?

No. The AI Fit Sprint is for businesses that aren't sure what to build or which opportunity has the best ROI. If you already know the problem — stockouts, reconciliation, recommendations — we scope directly into an implementation. The sprint is a 30-day assessment; if you're past that question, skip it.

What does 'production-grade' mean in practice?

It means the AI runs in your real environment, on your real data, connected to your real systems. It's not a notebook, a demo, or a prototype you have to rebuild before shipping. It's monitored (you'll see when it drifts), documented (you'll know what every parameter does), and comes with a runbook so your team can operate it without us after handover. You also own the code and model weights — no licensing back to you.

What AI tools and models do you use?

We use a mix of open-source ML — scikit-learn, XGBoost, PyTorch, and Hugging Face where relevant — and LLM APIs (OpenAI, Anthropic) for use cases that benefit from language models. We don't require proprietary tooling. Everything runs in your cloud environment (AWS, GCP, or Azure) on infrastructure you already control. We won't introduce a dependency that locks you into a third-party platform.

Who owns the code and models after the engagement?

You do. Full IP transfer is standard on every milestone. We don't license models back to you, we don't require ongoing access to keep them running, and we don't retain any claim to the code. The handover includes the full codebase, model weights, data pipeline configs, and a runbook.

What if my data isn't clean enough?

We assess data readiness before committing to a milestone. If there are meaningful gaps — missing history, inconsistent IDs, broken integrations — we'll tell you on the first call. We either include a data-cleaning step in the milestone scope, or we recommend addressing infrastructure first in a separate engagement before the AI build begins.

What ecommerce platforms do you support for AI implementation?

Ecommerce: Shopify, WooCommerce, Amazon Seller Central, Magento, and custom stacks. Data warehouses: Snowflake, BigQuery, Redshift, and direct database access. Accounting: QuickBooks, Xero, and NetSuite. Shopify and WooCommerce are the most common — we have pre-built connectors that cut integration time significantly. If you're on a platform not listed, tell us on the call — we've integrated with most stacks in the $1M–$20M ecommerce range.

What's the difference between AI implementation and AI consulting?

AI consulting typically ends with a report, a roadmap, or a recommendation deck — you pay for advice, then still need someone to build. AI implementation ends with working software in your production environment. At TwoDots, we do not do consulting-only engagements. Every engagement ends with a deployed, documented system that your team can operate. If you need help deciding what to build first, the AI Fit Sprint is a 30-day assessment that produces a ranked opportunity list — but it ends with a roadmap, not code. Implementation is the next step after that.

AI implementation vs a SaaS AI tool — which is right for me?

A SaaS AI tool is a generic model trained on data from many businesses, accessed through a subscription dashboard. It's fast to start and low-cost upfront, but it can't learn your specific data patterns, you don't own the model, and you pay monthly indefinitely. Custom AI implementation means the model is trained on your data, runs in your environment, and is handed over to you permanently — no ongoing licensing fee. For ecommerce businesses doing $1M–$20M, the SaaS route often hits a ceiling: the model improves up to a point, then plateaus because it doesn't have enough signal from your specific catalogue, customers, and operations. Custom implementation is the right choice when you've tried a SaaS tool and it's not moving the metric, or when the use case is specific enough that a generic model won't cut it.

Ready to build?

Scope your first milestone — free call, no obligation

We'll spend 30 minutes defining a specific milestone for your business. You'll leave with a clear scope, timeline, and price — whether you work with us or not.

The Retail AI Implementation Weekly

Practical AI implementation for e-commerce operators. No hype.