Introduction

​At TwoDots Software Services ("TwoDots", "we", "us", or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and disclose your information when you visit our website 2dots.io (the "Site").

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What Information Do We Collect?

We collect various types of personal information from our site visitors, including:

• Contact details (name, email address, phone number)

• Billing information (credit card details, billing address)

• Technical data (IP address, browser type, operating system)

• Usage data (pages visited, time spent on the Site, interactions with the Site)

• Communication data (feedback, inquiries, messages)

 

How Do We Collect Information?

We collect information from you when:

• You enter information on our website (e.g., contact forms, newsletter subscriptions)

• You conduct transactions on our Site (e.g., purchasing services)

• You communicate with us through email or other channels

• We use cookies and other tracking technologies to collect usage data automatically

 

Why Do We Collect Such Personal Information?

We collect and use personal information for the following purposes:

• To provide and operate our services

• To offer customer support and respond to inquiries

• To process transactions and manage billing

• To send service-related notices and promotional messages

• To analyze usage data and improve our services

• To comply with legal and regulatory requirements

 

How Do We Store, Use, Share, and Disclose Your Information?

Your information is stored on secure servers and databases. We use various security measures to protect your data. We do not share your personal information with third parties except:

• To service providers who assist in our operations (e.g., payment processors, hosting services)

• When required by law or legal processes

• To protect our rights, privacy, safety, or property

 

How Do We Communicate With You?

We may contact you via email, phone, text messages, or postal mail for purposes including:

• Account notifications and updates

• Service-related information and troubleshooting

• Marketing campaigns and promotions

• Surveys and feedback requests

You can opt out of receiving marketing communications by following the unsubscribe instructions provided in our emails.

 

How Do We Use Cookies and Other Tracking Tools?

We use cookies and similar tracking technologies to enhance your experience on our Site. These tools help us understand how you interact with our Site, personalize content, and analyze site performance. Third-party services, such as Google Analytics, may also use cookies to collect information about your activities on our Site.

 

How Can You Withdraw Your Consent?

If you wish to withdraw your consent for us to process your data, you can contact us at info@2dots.io or send mail to our physical address:

TwoDots Software Services
H-6050, Solitaire Business Hub, Viman Nagar, Pune, MH, India - 411014

 

Privacy Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page and will take effect immediately upon posting. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

 

Questions and Contact Information

If you have any questions, or if you would like to access, correct, amend, or delete any personal information we have about you, please contact us at info@2dots.io or send mail to:

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TwoDots Software Services
H-6050, Solitaire Business Hub, Viman Nagar, Pune, MH, India - 411014